Terms and Conditions

Terms and Conditions – Dreams Furniture Bangladesh

Effective Date: 20th May 2025

Welcome to Dreams Furniture Bangladesh! These Terms and Conditions (“Terms”) govern your use of our website (dreamsfurniturebd.com, hereafter “Website”) and the purchase of products from us. By accessing our Website or making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. Your Agreement with Us

By using the Dreams Furniture Bangladesh Website and/or purchasing our products, you confirm that you have read, understood, and agree to these Terms and Conditions, as well as our Privacy Policy and Refund & Returns Policy, which are incorporated herein by reference. If you do not agree with any part of these Terms, please do not use our Website or purchase our products.

2. Using Our Website

Eligibility: To use our Website and purchase products, you must be at least 18 years of age and capable of entering into legally binding contracts.
Your Account: You may need to create an account to access certain features. You are responsible for keeping your account password confidential and for all activities that occur under your account. Please notify us immediately of any unauthorized use.
Accurate Information: You agree to provide true, accurate, current, and complete information when creating an account, placing an order, or interacting with our Website.
Prohibited Activities: You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Attempt to hack, disrupt, or gain unauthorized access to our Website, servers, or systems.
- Transmit any viruses, malware, or other harmful code.
- Collect personal information about other users without their consent.
- Use automated systems (like “bots” or “spiders”) to access or scrape our Website without our prior written permission.
- Interfere with the proper working of our Website.

3. Product Information & Availability

Accuracy: We do our best to provide accurate product descriptions, images, specifications, and pricing. However, we do not guarantee that all information is completely error-free, current, or complete.
Variations: Please note that product colors and appearance may vary slightly due to differences in monitor displays, lighting, and minor manufacturing variations. Dimensions provided are approximate.
Pricing: Prices are displayed in Bangladeshi Taka (BDT) and are subject to change without notice. We are not responsible for typographical errors in pricing. The price applicable to your order will be the price current at the time your order is accepted.
Availability: All products are subject to availability, and we reserve the right to limit the quantity of products we supply.

4. Orders, Payment & Cancellation

Placing an Order: Your order constitutes an offer to purchase products from us.
Order Acceptance: We reserve the right to accept or decline your order at our discretion for reasons including, but not limited to, product unavailability, errors in product information or pricing, or suspicion of fraudulent activity. An order confirmation email does not signify our final acceptance of your order.
Payment: We accept payment methods as indicated on our Website during checkout. You agree to pay all charges incurred in connection with your order, including the purchase price, shipping fees, and any applicable taxes or duties.
Order Cancellation:
- By You: You may be able to cancel your order under certain conditions, typically before it has been dispatched. Please refer to our specific [Link to Cancellation Policy if separate, otherwise detail here or refer to Refund Policy] or contact Customer Service immediately.
- By Us: We reserve the right to cancel an order if payment is not received, if there is a significant error in product description or price, or if we suspect fraud.
Pre-Orders: If pre-order options are available, specific terms (including deposit requirements and estimated fulfillment times) will be clearly stated. Delays in pre-order fulfillment can sometimes occur.

5. Shipping & Delivery (Across Bangladesh)

Delivery Service: We arrange for the delivery of products to the address you provide within Bangladesh.
Delivery Times: Estimated delivery times will be communicated to you. While we strive to meet these estimates, they are not guaranteed and delays may occur due to unforeseen circumstances.
Shipping Costs: Applicable shipping costs will be calculated and displayed at checkout before you complete your purchase.
Risk of Loss: The risk of loss or damage to products passes to you upon delivery of the items to the carrier or directly to your specified address by our delivery team. Please inspect your order upon delivery.

6. Intellectual Property Rights

All content on our Website, including text, graphics, logos, images, product designs, trademarks, and software (“Content”), is the property of Dreams Furniture Bangladesh or its licensors and is protected by Bangladeshi and international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, display, or otherwise use any Content without our express prior written permission.

7. User-Generated Content (e.g., Reviews)

If you submit content to our Website (such as product reviews, comments, or suggestions), you grant Dreams Furniture Bangladesh a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post.

8. Disclaimers & Warranties

Our Website and products are provided on an “AS IS” and “AS AVAILABLE” basis.
To the fullest extent permissible by applicable law, Dreams Furniture Bangladesh disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
Specific product warranties, if any, will be provided separately with the product or on the product page.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Dreams Furniture Bangladesh, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for lost profits, data, or business interruption) arising out of or in connection with your use of, or inability to use, our Website or products purchased from us, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of the Website or purchase of products shall not exceed the amount you paid for the product(s) in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dreams Furniture Bangladesh and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your violation of these Terms or your use of the Website.

11. Governing Law & Dispute Resolution

These Terms and your use of our Website shall be governed by and construed in accordance with the laws of Bangladesh. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be attempted to be resolved through amicable negotiations. If a resolution cannot be reached through negotiation, the dispute shall be subject to the exclusive jurisdiction of the competent courts located in Dhaka, Bangladesh.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our Website. Your continued use of the Website after such changes are posted will constitute your acceptance of the new Terms. We encourage you to review these Terms periodically.

13. General Provisions

Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Entire Agreement: These Terms, along with our Privacy Policy and Refund & Returns Policy, constitute the entire agreement between you and Dreams Furniture Bangladesh regarding your use of the Website and purchase of products.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Dreams Furniture Bangladesh
Kha-199/2-199/4, Bir Uttam Rafiqul Islam Ave
Dhaka 1212, Bangladesh
Phone: 01340424688
Email: service@dreamsfurniturebd.com
Website: dreamsfurniturebd.com